Virtual backgroud doesn't work on windows 10

ManyCam Help
1

I can’t define the shape of a person with the background. The background itself is working alone, but when I make my appearance the background disappears or my shape it turns d

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iffuse.
I have a white sheet as a background on the wall.

Windows 10 64 bits
Intel core i7-5500U CPU
2.40GHz
AMD Radeon R7 M260
Intel(R) HD Graphics 5500

2

I have a similar issue and am using the free version. Can’t get other tools to work.