Select Facetime Camera --> Black Screen (Mac Pro, Big Sur)

I am using a brand new Mac Pro with Big Sur. When I choose the facetime camera, it will only show a fuzzy black stream. The camera light doesn’t turn on. Manycam has permission for camera, audio, and screen recording. If I open a quicktime recording and select the quicktime recording as a desktop app window, it will just copy the video from there, but I want to fix the issue so as not to have another app open. Thanks.

Hey @MaryClare_Zimmermann

Please uninstall ManyCam as shown here: https://help.manycam.com/knowledge-base/how-to-uninstall-manycam/

Then please install this version of ManyCam: https://manycam.com/beta/

If the issue persists, please send the log files to [email protected]: https://help.manycam.com/knowledge-base/log-files-macos/