Not able to go back to blur/replace in Virtual Background after selecting ChromaKey

Many Cam version -
OS Version - Windows 10 Pro English - build 17763.1158

Issue: In Virtual Background, I get a “An unknown error has occurred” when trying to Select Blur or Replace (Chroma Key is selected). So there is no way for me to use the replace Virtual Background options.

Steps to Reproduce

  • Activate Virtual Background
  • Select Blur/Replace (maybe it was already selected, can’t remember the details)
  • Select Chroma Key
  • Then try to select Blur or Replace again.


I have the same issue.

1 Like