No license or activation received after three weeks

Hello
Manycam! I paid 39 dollars (Standard) for a year subscription three weeks ago and the money deducted from my Card, I have sent several emails to your support team but no response, Can i have a refund of my money since you have refused to activate my subscription or License?

Hey @mac.m920

Please contact our Support regarding this at ManyCam | Live video software & Virtual Webcam