i never received an activation email after purchasing a subscription. please help asap
Hey @Hurzi_Honzi
Welcome to the community! Our support team has reached out to you via email requesting additional information. They’ll be able to resolve the issue once they have it.
Did you check your spam/junk folders? 
Hello,
I have paid, the money is off of my card, but I have received nothing. I haven’t received an activation email, code, or anything to use what I paid for. Help please
Hey @Delvonte
I’ve looked into your account and it looks like you’ve activated the license today, can you please confirm if there are still any issues?