Today, ManyCam has refused to connect to my mobile app. The connection is attempted, but the phone says the laptop closed the connection, and the laptop says there is a network error. I deactivated licences on both and reactivated as the help suggested somewhere, but this made no difference. Help.
I am using a Samsung Galaxy S9 and a Dell Inspiron 17. Could it be a recent Samsung update? Or something else?
I’ve tried a total uninstall/reinstall on both devices, but no joy. ‘Connection refused by remote device’ on my phone and ‘Connection failed. Network error.’ on my laptop.I have nothing left that I can think of trying. Help!
Hey @Darren_Burr,
This may be due to your firewall or antivitus. Routers also often have a firewall of their own. Also try restarting the router.
Additionally, try this guide - https://help.manycam.com/knowledge-base/manycam-mobile-app-troubleshooting/
I am trying to connect with Laptop(Windows 11) and my mobile(Samsung) and got this error.
“Connection failed, access denied”
How to solve it?