ManyCam Forums

Manycam still not working with BlackMagic QuadLink

Used to work fine until an update 6 months ago, not crashes after 5 minutes of using BlackMagic Quadlink basically making our entire system unusable

Not an issue with QuadLink as everything else which uses it, including OBS is fine.

Have had a support request in for this but absolutely zero help.

Will dump Manycam as soon as we can

@rleinfellner Do you have an antivirus (Avast or AVG or something)? Try to disable or whitelist ManyCam. Please also send crash dumps from C:\ProgramData\ManyCam\CrashDumps

Tried this and also removed Virus checker, but it still either

1.) Crashes with a Stack Overflow in Qt5Core.dll
or
2.) Randomly stops RTMP streaming with a cannot stream error, but when you stream again is fine

@rleinfellner Please send crash dumps from C:\ProgramData\ManyCam\CrashDumps (upload to goodle driver or dropbox and send to support@manycam.com)

Have sent you the file. Got the standard we may look at it but no promises.

Given we pay for ManyCam and we can’t use it anymore how is this in any way acceptable customer service

Since you broke it, please fix it.