While teaching for VIPKid, the camera and ManyCam app is freezing. When this happens my only recourse is to switch to camera and close ManyCam. Then wait until I can close the VIPKid app to restart ManyCam. There is no apparent strain on my computer. Why is this happening? I have noticed others complaining of this issue.
Hey @Regina_Chaney
Please reach out to our Support team at [email protected]. They’ll need ManyCam log files: https://help.manycam.com/knowledge-base/log-files-macos/ and screenshots illustrating the issue, especially if you get any error messages.