Manycam used to work on the Mac (a Mid 2014 Retina MacBook Pro - macOS Catalina 10.15.4) but now it crashes every time I try to launch it. As far as I am aware, nothing has changed on the Mac.
I just get the pop-up box saying ManyCam quit unexpectedly. I tried sending the crash report to Apple and I even emailed ManyCam support (twice) but I have yet to receive even the courtesy of an acknowledgment.
I tried uninstalling and reinstalling. I downloaded the latest version from the ManyCam website (which seems to be 7.1.1 and to be the same version they are showing under Beta!).
I rebooted the Mac. I ran diagnostics on the Mac I uninstalled and re-installed again. I deleted the /Users/username/library/application support/Visicom Media directory and re-installed again.
I have run out of ideas but I need this to work! I paid a LOT of my own hard-earned money for a lifetime studio license and I now have an application that I cannot use. Not at all!
How do I get a refund so that I can look for an application which will work when I launch it? Alternatively, how do I get someone to help me fix the issue?