I had a driver issue when Windows updated. I uninstalled and reinstalled ManyCam. However, I came back to a new looking ManyCam. My presets were gone as well as of my downloaded images/effects folders. Is there a way to get the folders back and not spend hours on end sorting through the images again?
Hey @Paige_Young,
Welcome to the community! We’ll need a few ManyCam files from you to investigate this. Here’s how to retrieve them:
- Close ManyCam by pressing CTRL + Q,
- Press Win + R, copy-paste %appdata% and hit Enter. Navigate to the ManyCam folder,
- Find the “state_storage” and “settings” files, and send them by email to our support team at [email protected]
Please don’t post the files on the forum - they contain personal data.