I’ve been a Manycam user for quite some time and recently purchased a Manycam Studio Lifetime subscription for the latest version.
Since upgrading Manycam, I’m no longer able to use Virtual Backgrounds and get the error “Unable to start Background” when I try. It used to work perfectly before upgrading with the earlier version of Manycam I had before.
DirectX hardware acceleration is enabled.
Windows 10 Pro Version 10.0.18363 Build 18363
Hardware is DirectX Compatible
Everything hardware related is identical to when Virtual Backgrounds worked flawlessly for me with the older version of Manycan - this issue only started after I purchased and installed an upgrade.
Any ideas or help please?
Video Card Details
Video Card: AMD Radeon HD 5500 Series
PNP Device ID: CI\VEN_1002&DEV_68DA&SUBSYS_22971787&REV_00\4&32378858&0&0008
Adapter Type: AMD Radeon Graphics Processor (0x68DA), Advanced Micro Devices, Inc. compatible
Adapter Description: AMD Radeon HD 5500 Series
Adapter RAM: 1.00 GB (1,073,741,824 bytes)
Installed Drivers: aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll
Driver Version: 15.200.1062.1004