Doxy.me and manycam

I just purchased the Studio version along with a lifetime license for use on the Doxy.me platform. After installing, I attempted to connect the programs and received an error message from Doxy.me stating:

We can’t connect to your camera

Try closing other apps that might be using your camera and restart the browser

I am not sure if I am missing something, but I am frustrated with the process thus far. Any help would be appreciated.

Hey @Shawn_Rumble

Please reinstall ManyCam using the link below and restart your machine:

ManyCam for MacOS

ManyCam for Windows

Then please refer to these guides:

ManyCam for MacOS (Mojave): https://help.manycam.com/knowledge-base/manycam-webcam-not-working-in-browser-macos/
General guide (Windows and MacOS): https://help.manycam.com/knowledge-base/manycam-virtual-webcam-not-visible-on-a-website/

Is it possible to do this with the free/basic version or do I have to pay full price for ManyCam?

Hey @drhovav

You can do this with the free version.

I’m having the same problem. I followed the suggested steps and doxi.me still gives me the error message. Isn’t there some support for this product?