Cam Link 4 Capture device!

Many cam has been working with my Canon camera and cam link 4 USB capture device, and I have been streaming live video. Now I get a “Can’t start Video: Try closing…” I have no other programs using the cam link. Secondly, I have restarted the program and computer. Thirdly, when I check the cam link 4 with other programs including the 4 K Capture Utility, and OBS both capture video fine. Why has Manycam suddenly stopped working? I am doing exactly as I did before when it was working.

Furthermore, I cannot find straightforward step by step guides for audio either. The menus are not particularly intuitive.

Thanks!

Hey @wfphcsanctuary

Try this guide first: https://help.manycam.com/knowledge-base/cant-start-video-try-closing-other-programs-that-might-be-using-your-webcam/

As for the audio, try these: https://help.manycam.com/knowledge-base/how-do-i-add-a-microphone-in-manycam/
https://help.manycam.com/knowledge-base/select_manycam_microphone/