Today, I can’t seem to open ManyCam anymore. I double click the app on the desktop and nothing happens. I’ve already tried restarting, uninstalling and reinstalling but nothing seems to work.
First, update ManyCam to the latest version using this link:
Make sure that your graphics card drivers are up to date (in case you use 2 GPUs, make sure to update both).
If installing the update doesn’t help, please send us the following information:
1. DxDiag report:
- Press Win + R , type-in dxdiag and hit Enter . Then please click on “Save all information” and send it to email@example.com.
2. Log files from ManyCam:
Start ManyCam and reproduce the issue
Close ManyCam by pressing Ctrl + Q
Press Win + R , type-in %appdata%\ManyCam\Logs and hit Enter
Then select all files from this folder, right-click -> select Send to -> Compressed (zipped) folder . Send the compressed zip folder to firstname.lastname@example.org.
A crush dump file. Press Windows key and R ( Win+R ) and paste %Programdata%\manycam\crashdumps and find the latest crash dump file in the opened folder (it will look somewhat like manycam.exe.1234.dmp )
Upload this file to Google Drive, OneDrive or any other cloud file storage. Please make sure this link is public (i.e. does not require an account to access it)