Today, I can’t seem to open ManyCam anymore. I double click the app on the desktop and nothing happens. I’ve already tried restarting, uninstalling and reinstalling but nothing seems to work.
Hey @Peter_Coffey
First, update ManyCam to the latest version using this link:
https://manycam.com/beta/
Make sure that your graphics card drivers are up to date (in case you use 2 GPUs, make sure to update both).
If installing the update doesn’t help, please send us the following information:
1. DxDiag report:
- Press Win + R , type-in dxdiag and hit Enter . Then please click on “Save all information” and send it to [email protected].
2. Log files from ManyCam:
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Start ManyCam and reproduce the issue
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Close ManyCam by pressing Ctrl + Q
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Press Win + R , type-in %appdata%\ManyCam\Logs and hit Enter
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Then select all files from this folder, right-click -> select Send to -> Compressed (zipped) folder . Send the compressed zip folder to [email protected].
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A crush dump file. Press Windows key and R ( Win+R ) and paste %Programdata%\manycam\crashdumps and find the latest crash dump file in the opened folder (it will look somewhat like manycam.exe.1234.dmp )
Upload this file to Google Drive, OneDrive or any other cloud file storage. Please make sure this link is public (i.e. does not require an account to access it)