When Recording, After Stopping it, ManyCam closes by force

When I open the software and start recording, after stop the recording, the software closes by force and never opens again. until I uninstall and install it again. Windows 10

Hey @nichoqu

First, update ManyCam to the latest version using this link:

Make sure that your graphics card drivers are up to date (in case you use 2 GPUs, make sure to update both).

If installing the update doesn’t help, please send the following information to support@manycam.com:

1. DxDiag report:

  • Press Win + R , type-in dxdiag and hit Enter . Then please click on “Save all information” and attach the file to the email.

2. Log files from ManyCam:

  1. Start ManyCam and reproduce the issue
  2. Close ManyCam by pressing Ctrl + Q
  3. Press Win + R , type-in %appdata%\ManyCam\Logs and hit Enter
  4. Then select all files from this folder, right-click -> select Send to -> Compressed (zipped) folder . Send the compressed zip folder to support@mnycam.com