Mobile Devices not showing in list

The ability to connect to mobile devices was the best feature in ManyCam for me, however unfortunately my list of devices are now not showing in ManyCam Windows (latest version), despite them showing up in the “List of your devices” when I login to ManyCam.com.

I am properly logged in via the iPhone app on two separate devices (the same devices that show up on ManyCam.com), but no matter how many times I refresh, they will not show in the software.

Any suggestions/help welcome.

Thank you.