Manycam video is distorted

I tried to upload video on manycam and it appears distorted when it comes up on Manycam. The video is playing well in VLC and other players but gets distorted once i upload on manycam. I read a post form someone here and from his picture that he uploaded it is the same thing i am going through. I tried to respond to know how he solved the problem but I noticed that I cannot have access to reach him. please i need a solution to this because it is giving me so much stress trying to solve the problem.

I am putting down the link to the post

please how did you fix it?, i have been having this issue for a while now.

Hey @randall_owens @Micasa

Please try installing the latest K-Lite codec pack first and let us know if this fixed the issue.