Google Hangout cant hear or see anyone

ManyCam Help
1

I was going to present in front of 50 people in Google Hangout and has done a test with one person, where everything worked perfectly with ManyCam.

But I don’t know, if there was an issue with it yesterday, because when I had to present, I could see myself and change in between slides, but no one else could hear me nor could I hear or see anyone else.

Can somebody help me explain the issue here? It is because of too many people in the room or?

I’m using a MacBook Pro 13-inch 2017 with a 2,3 GHz processor and 8 Gb memory.

2

Hey @Casper_Pedersen1

Please first try our Audio troubleshooting: https://help.manycam.com/knowledge-base/audio-troubleshooting/

If none of the recommendations helped, please send us the following:

  1. A screenshot of the Audio tab in ManyCam
    (for reference: https://help.manycam.com/knowledge-base/manycam-interface-overview/#audio-tab)
  2. A screenshot of the Audio settings on the website/ in the app you are streaming from
  3. ManyCam’s version (ManyCam Preferences/Settings -> General -> About ManyCam)
  4. Turn on “Audio Monitoring” in the ManyCam’s Audio tab and let us know if you hear the sound from your Mic.